Effective Date: [April 29, 2026]
1. Introduction
Welcome to Guangzhou Xinhao Engineering Machinery Co., Ltd . We are a global provider of machinery products, serving clients across Europe, the Americas, Africa, Southeast Asia, and beyond. We are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.
2. Information We Collect
We may collect personal information that you voluntarily provide to us when expressing an interest in obtaining information about our machinery products or services, asking for quotes, or otherwise contacting us.
- Personal Data: Name, job title, company name, email address, phone number, and shipping/billing address.
- Automatically Collected Data: IP address, browser type, device characteristics, operating system, and website usage data (collected via Cookies and similar technologies).
3. How We Use Your Information
We process your personal information for the following purposes based on legitimate business interests, the fulfillment of our contract with you, or compliance with legal obligations:
- To respond to your inquiries and provide machinery product quotes.
- To process and fulfill your orders, including shipping and customs clearance.
- To send you administrative information, product updates, or marketing communications (you may opt-out at any time).
- To improve our website functionality and user experience.
4. International Data Transfers
Because we operate globally, your information may be transferred to, stored, and processed in countries other than the country in which you reside. By using our website, you consent to the transfer of your data to our facilities and third-party service providers globally. We ensure appropriate safeguards are in place, such as Standard Contractual Clauses (SCCs), to comply with regulations like the GDPR (Europe).
5. Your Privacy Rights (GDPR, CCPA, etc.)
Depending on your geographical location, you may have the following rights regarding your personal data:
- The right to access and obtain a copy of your personal data.
- The right to request rectification or erasure of your data.
- The right to restrict or object to the processing of your data.
- The right to data portability.
To exercise these rights, please contact us at [support@proexcavatorparts.com].
6. Data Security and Retention
We implement industry-standard technical and organizational security measures to protect your data. We will only keep your personal information for as long as it is necessary for the purposes set out in this Privacy Policy, unless a longer retention period is required by law (such as tax or accounting requirements).
